PikeFit Privacy Policy

This Privacy Policy explains how PikeFit (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit our website, make a purchase, interact with our services, or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” refers to any individual who accesses or uses the Services, including customers, website visitors, and others whose information we collect.

By accessing or using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Any updates will be posted on our website with the revised effective date. Your continued use of the Services constitutes acceptance of the updated policy.

Information We Collect

The personal information we collect depends on how you interact with PikeFit.

Information You Provide Directly

When you use our Services, you may provide information such as:

  • Name, email address, phone number, and mailing address
  • Billing and shipping details
  • Payment confirmation details
  • Account credentials (such as username and password)
  • Order history and purchase details
  • Communications with customer support

You may choose not to provide certain information, but doing so may limit your ability to use some features of the Services.

Information Collected Automatically

We automatically collect certain information when you visit or interact with our site, including:

  • Device and browser information
  • IP address
  • Pages viewed and actions taken on the site
  • Referring URLs and usage activity

This information is collected using cookies, pixels, and similar technologies.

Information from Third Parties

We may receive information from third parties who assist us in operating our business, such as:

  • E-commerce and hosting providers (e.g., Shopify)
  • Payment processors who handle transactions
  • Analytics and marketing partners

Any information received from third parties is handled in accordance with this Privacy Policy.

How We Use Your Information

We use personal information to:

  • Process payments and fulfill orders
  • Create and manage customer accounts
  • Communicate about orders, returns, and customer service requests
  • Improve and optimize our Services
  • Send marketing or promotional communications (you may opt out at any time)
  • Detect and prevent fraud or misuse
  • Comply with legal obligations and enforce our terms

Cookies and Tracking Technologies

PikeFit uses cookies and similar technologies to operate our website, remember user preferences, analyze performance, and improve user experience. You may manage cookie preferences through your browser settings; however, disabling cookies may impact site functionality.

For more information about Shopify-related cookies, please review Shopify’s cookie policy.

How We Share Information

We may share personal information in the following circumstances:

  • With service providers who perform functions on our behalf (payment processing, fulfillment, analytics, customer support)
  • With marketing and advertising partners
  • When required to comply with legal obligations or lawful requests
  • In connection with a business transaction (such as a merger or acquisition)
  • With your consent or at your direction

We do not sell sensitive personal information or use it to infer personal characteristics.

User-Generated Content

If you submit reviews or other content to public areas of the Services, that content may be publicly visible. We are not responsible for how others use information you choose to make public.

Third-Party Links

Our Services may include links to third-party websites or platforms. PikeFit is not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.

Children’s Privacy

PikeFit does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Data Security and Retention

We take reasonable steps to protect your information, but no system is completely secure. Information retention depends on operational, legal, and contractual needs, including account maintenance and dispute resolution.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Request correction or deletion
  • Receive a copy of your information
  • Opt out of marketing communications
  • Limit or object to certain processing activities

You may exercise these rights by contacting us using the details below. We will not discriminate against you for exercising your rights and may verify your identity before responding.

International Users

Your information may be processed or stored outside your country of residence, including in the United States. Where required, we rely on recognized legal mechanisms to safeguard international data transfers.

Contact Us

If you have questions about this Privacy Policy or our data practices, or wish to exercise your privacy rights, please contact us at: Sales@pikefitinc.com